Using Intelligent Digital Assistant (IDA) to Provide Administrative Support
There is an opportunity to fundamentally change how we work – a promise made more compelling by the fact that these cognitive based systems will be able to learn and adapt to our particular situation.
– James Haight | Analyst, Blue Hill Research
Imagine this…Your workday is off to a running start, the coffee hasn’t finished brewing, your kids are clamoring in the other room that they need help logging on to their virtual classroom, and that new client you are scheduled to see tomorrow is now calling your mobile device wanting to move up the consultation immediately. This is the perfect opportunity to leverage your Intelligent Digital Assistant.
Intelligent Digital Assistants (IDA) empower organizations to automate certain tasks, freeing up time for employees to focus on more innovative and rewarding work. Voice-activated, advanced computer programs can understand and carry out a wide range of tasks and their capabilities are growing every day.
Use of Intelligent Digital Assistants in the workplace have been steadily growing in recent years and for one simple reason – demand for them is growing! From simple tasks like adding events to your calendar, booking restaurant reservations for a client dinner, reserving airline tickets, etc., to addressing staff augmentation / labor shortages, Intelligent Digital Assistants simplify daily life and empower your workforce to focus on the finer details of their jobs.
Intelligent Digital Assistant – 5 Benefits to Your Workforce:
- Reduced Costs
- Increased Productivity
- Simplified Workflows
- Engaging Remote Work
- Consumer-grade Experiences
Read more of Optia’s Insights on Intelligent Digital Assistants: