Our teams combine strategy, experience, and hands-on execution to create stronger, more valuable organizations.
Media & Entertainment
A Test and Learn Approach Delivers Digital Transformation at Scale
A global media and entertainment company needed to provide customers more choice and control over managing their own accounts. The company used a test...
View ProjectUtilities
An Attrition Study Reveals Opportunities in a Competitive Job Market
With fierce competition from big-brand companies in a historically tight labor market, the contact center at a major utility company needed to understand the...
View ProjectTelecommunications
Building a Case for Reorganization
To attract and retain top talent, the Human Resources organization at a multinational telecommunications conglomerate needed a way to evaluate job roles and realign...
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