Telecommunications

We help telecommunications clients enter new channels, launch new products, and capture value from acquisition events.  Moving forward, successful telecom companies will juggle complex 5G rollouts and will compete for work to upgrade the fiber infrastructure for homes and businesses.

Our work includes:

• Customer & Employee Experience: Shift to all digital self-service model; consistent omni-channel process; customer retention
• Mergers & Acquisitions: Support and integration (pre and post event)
• Risk and Privacy: California Consumer Privacy Act (CCPA); General Data Protection Regulation (GDPR)
• Sales & Marketing: Retail and franchise sales channel development