Our teams combine strategy, experience, and hands-on execution to create stronger, more valuable organizations.
Capital Projects & Infrastructure
Dealer Program Drives Higher RGUs, Conversion, and Store Productivity
Optia improved dealer retail performance by increasing RGUs, improving conversion, and standardizing operations.
View ProjectMedia & Entertainment
A Test and Learn Approach Delivers Digital Transformation at Scale
A global media and entertainment company needed to provide customers more choice and control over managing their own accounts. The company used a test...
View ProjectUtilities
An Attrition Study Reveals Opportunities in a Competitive Job Market
With fierce competition from big-brand companies in a historically tight labor market, the contact center at a major utility company needed to understand the...
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