Lasting Change. Quickly Implemented.

Business Transformation and Project Delivery Services focused on solving complex problems.

Our teams combine strategy, experience, and hands-on execution to create stronger, more valuable organizations.

Utilities

Building Culture While Keeping Everyone Aligned on Project Goals

One of the largest private employers in Memphis generating more than $1B in revenue needed a way to streamline mergers and acquisitions as part...

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Technology

Reduce Customer Acquisition Costs and Yield More Profits

If an organization can improve the quality of targeted leads while providing the latest tools to increase productivity, the overall reduction in customer acquisition...

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Media & Entertainment

Creating a Better Employee Experience During Open Enrollment

A global employer with 100,000+ employees across multiple business units struggled to effectively manage the annual benefits open enrollment process.

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Optia By the Numbers

Our firm is focused on partnering with clients to achieve their goals - and create lasting change.

Meet Optia

312

Fortune 2000 Companies Served

92%

Percentage of clients with repeat engagements

$27MM

Average ROI per engagement

Insights

All Insights

Communications & Information Architecture

Score with Every Complex Project

Football coaches have playbooks with their winning strategies and plays. Each player must know all of the plays as...

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October 1, 2022

Customer & Employee Experience

Maximizing Your Consulting Partnerships!

When engaging with consulting partners, you can maximize the value of your investment by leveraging the subject matter experts...

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April 5, 2021

Digital & Business Transformation

Using Intelligent Digital Assistant (IDA) to Provide Administrative Support

Intelligent Digital Assistants (IDA) empower organizations to automate certain tasks, freeing up time for employees to focus on more...

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March 22, 2021